Meanwhile in Zamzibar, Cellular phone and internet shoppers noted the World Consumer Contributors, primarily college students through universities within Zanzibar mentioned from a community forum arranged to mark the day in which cellular phone providers are untrustworthy and generally there have got been absolutely no visibility in charging.
Many of us are not satisfied using cellular phone and ISP or internet service provider. We all want progress, the college students reported at the community forum arranged by the TCRA or Tanzania Communication Regulatory Authority.
Artificial devices, absence of safety, regular hikes in rates, weak reception and employ of unfavorable languages by members of staff on consumers are several of the issues brought up at the discussion board. March 15th is definitely the World Consumer Right Day.
In reaction to the issues, TCRA authorities whom assisted the discussion board suggested consumers such as college students to comply with set down processes in submitting complaints. TCRA has recently been founded to make guaranteed that the legal rights of the each consumers and providers of communications services tend to be recognized.
Ms Doris Joseph Saivoiye, the Company Communication Officer coming from the TCRA headquarters within Dar es Salaam, appealed in order to the college students and additional consumers in Zanzibar to realize, stick to the needed methods and stay firm with proof whenever complaining.
Right Day or the WCRD along with complaints towards their services, primarily the ZANTEL or the Zanzibar Telecommunication Limited.
See other complaints here.
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